Building With LLMs in Professional Services: Lessons From ClaimGen

How do you go from experimenting with large language models to building AI products that actually solve business problems?

Professional services involve complex workflows, extensive documentation and decisions that require specialized knowledge. While LLMs offer significant opportunities for automation, building reliable solutions requires more than simply connecting an AI model to an existing process.

In this session, ClaimGen shares its experience developing an AI powered platform for SR&ED claim preparation, including the challenges, lessons and practical considerations involved in applying LLMs to professional services.

What You'll Learn

• How to identify professional service workflows that can benefit from LLM automation.

• The challenges of applying AI to complex, specialized processes.

• Why accuracy, human oversight and domain expertise matter when building AI products.

• Lessons learned from developing and implementing AI solutions at ClaimGen.